I am not happy with this carpet installation. Your thoughts?

[Whiskey 7]

I do hope you'll be changing insurance companies.

ditch your broker too

Yes plan to do, no doubt at all.
I am waiting for their (Insurance Co) final call...
Gave the Manager an earful yesterday, but apologized once or twice...
Still waiting...

Today, my neighbour was getting his carpets cleaned so I took an opportunity to ask what they see. Guess what? He sees as per photos. A join of two different pieces of carpet

No surprise I'm afraid. I think his comment was atrocious work.... Waits...

[Captain]

And then he said, "Ok I saw your carpet, now please untie me."

[TruthfulLiar]

I think you should be bothered that your carpet is made out of plastic.

[Whiskey 7]

I am waiting for the insurance company to call...

No I am not!
Been 11 weeks since install.
I am getting two quotes to repair or replace the installation provided then stick it to them.

[Tsakali]

you feel that? that's life with purpose running through your veins!

[Plan B]

I will not rest before this atrocity is resolved

[plained]

fuck dem fuckers!

[Plan B]

Horrible death to all improper carpet fitters!

[GONNAFISTYA]

I would be happy with this carpet install.

[Captain]

Probably done by Czechs.

[Plan B]

Clean up on isle Q3W

[Whiskey 7]

The Manager we were sending emails to has disappeared so we have a new "Nathan" to interact with.

We did have another carpet company come in last weekend and quote for repair or replace. Guess what? They can't repair so we have gone for a new install and lodged a deposit, much like me and my W7 Ultimate OS after some video Code 37 problems in Device Manager

So I am going to reinstall W7. Wish me luck on all fronts

TBA

[TruthfulLiar]

what a painful experience. over carpet.

[Whiskey 7]

what a painful experience. over carpet.

Didn't need to install W7 thankfully.

Got a letter from the insurance company just now and haven't opened....

They have said so much over the 'phone and email that they won't entertain further so looks like we'll be taking legal/Ombudsman action.

Oh, yes, did I advise?
We had another carpet company come in and quote, they can't repair so it is a complete relay of new carpet

Yes TruthfulLiar over carpet

[scared?]

Suicide...

[seremtan]

...is the best ticket out of Texas

[plained]

get them to install harwoods

that will help eliminate the painfull rug memories

you can them spend time buying colorful through rugs and mats and stuff

live a little ey

[Whiskey 7]

Suicide...

No, no, don't go there scared? as it is only carpet.



Again for clarity, it is only carpet.

Me. well I may have mentioned we are getting new stuff installed soon when we work out who owns this mess

[Whiskey 7]

Good news. The insurance company has handed us off to their complaints department.

The case manager has asked for photos before the new stuff was put down to confirm our assertion we are worse off now.

Guess what?

We have them Silly me took photos of the empty rooms No joins at all (visible). Hooray.

Email sent off & photos attached... feeling good

[Tsakali]

lol good for you.

[Captain]

You should also send some pics to Boston.com so they can put it in their "year in photos" spread.

[Whiskey 7]

You should also send some pics to Boston.com so they can put it in their "year in photos" spread.

Nice Captain Mazda
Made me laugh heartily.

[Whiskey 7]

Good news. The insurance company has handed us off to their complaints department.
The case manager has asked for photos before the new stuff was put down to confirm our assertion we are worse off now.
Guess what?
We have them Silly me took photos of the empty rooms No joins at all (visible). Hooray.
Email sent off & photos attached... feeling good

Guess what? Their complaints department ain't worth comment, but FYI their final response

.....will be maintaining the decision and will not authorise an additional replacement of your carpet....

u just keep doing what they want!

youll tire out soon

So we will have our new carpet laid soon, throwing out the new stuff they ask us to live with and take the buggers to court for compensation/costs


EDIT:

I will be sure to take photos (again) before and after and the new lay (sexual as it sounds) is on Aug 30 and then 2 days later we're off OS

Maybe right there plained

[Whiskey 7]

Busy moving all our stuff ready for a new carpet install tomorrow.
Looking forward to a job that doesn't look like crap.

I will take lots of photos, before and after the fight the bastards for recompense/ compensation, and yes I accept it may take a while, but karma is wonderful

[Whiskey 7]

If you've been following the story you'd know that the join/difference in that carpet was too much for us to live with so the new new carpet went in yesterday on the same underlay and it simply looks FANTASTIC

Different company supplying and a different installation crew: Looks like it made a world of difference.

I saw the new stuff go down and I am still trying to see where they joined some pieces.
Really hard to spot any joins or difference in carpet textures at all

Nice to have a good job done finally & thankfully.

Yes, I know we paid out of our own pockets about $5k for this and the previous was an insurance replacement job, but still one should not have to accept inferior workmanship and/or product just because and insurance company screws over some small business to get the cheapest price, and the Customer suffers

It will take a couple of months but we intend to take this to higher authorities simply for justice and if we get a few dollars back, good & well.

We're now off OS for 2 weeks

PS: My heath is on the mend too, again thankfully