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Quake3World • Panasonic's got me bitter and mad
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Panasonic's got me bitter and mad

Posted: Wed Mar 11, 2009 2:42 pm
by Captain
So less than two years ago I bought the PV-GS39 Mini-DV camcorder. Great image and sound quality, poor battery life - worked fine in XP with firewire.

Yesterday I tried to capture footage to Premiere Pro CS4 on Vista Ultimate x64 and it wouldn't even detect the camera with the firewire. I spent at least two hours looking for solutions in the form of firmware or drivers but no luck.

It's like Panasonic and Vista have combined to create the ultimate hybrid pain-in-the-ass experience for a customer. Anything that can be done or am I shit out of luck?

Re: Panasonic's got me bitter and mad

Posted: Wed Mar 11, 2009 4:44 pm
by Tormentius
Blame Panasonic for the lack of 64 bit drivers, not Vista. Writing those are the responsilibity of the vendor and a lot of them didn't bother to write 64 bit drivers which really sucks for their customers.

Re: Panasonic's got me bitter and mad

Posted: Wed Mar 11, 2009 5:11 pm
by Captain
http://www.microsoft.com/windows/compat ... &os=32-bit

According to that page, it's compatible (which is completely false).

Correct me if I'm wrong, but isn't it true that one of firewire's biggest advantages is that it doesn't require software to be compatible? It sounds like it's Vista's fault for not detecting the device and Panasonic's fault for refusing to provide support for their customers.

Re: Panasonic's got me bitter and mad

Posted: Wed Mar 11, 2009 9:12 pm
by Tormentius
Did you notice the Free Download Required link and install that?


http://www2.panasonic.com/consumer-elec ... -GS39.D#ts

Edit: Nevermind, that link is for 32 bit compatibility...

Re: Panasonic's got me bitter and mad

Posted: Thu Mar 12, 2009 1:54 am
by Captain
I don't believe this...it actually works!

With the hundreds of Google results full of angry customers claiming GS39 Vista incompatibility, I thought it was hopeless. Just for shits and giggles I plugged it in via firewire and it worked! I pushed the smaller pin into the camera harder and it just suddenly snapped into place and the device is now detected.

Just stupidity on my end. Thank goodness I'm a persistent bastard.

PS. You should probably remove that poll :owned:

Re: Panasonic's got me bitter and mad

Posted: Thu Mar 12, 2009 2:36 am
by +JuggerNaut+
rofl.

Re: Panasonic's got me bitter and mad

Posted: Thu Mar 12, 2009 3:35 am
by Captain
I'm having a good laugh about it too :)

Re: Panasonic's got me bitter and mad

Posted: Thu Mar 12, 2009 3:00 pm
by obsidian
So.... you never tried actually plugging it into your computer? GJ!

Re: Panasonic's got me bitter and mad

Posted: Thu Mar 12, 2009 3:08 pm
by Scourge
Not all the way apparently.

Re: Panasonic's got me bitter and mad

Posted: Thu Mar 12, 2009 10:32 pm
by Doombrain
...

Re: Panasonic's got me bitter and mad

Posted: Mon Mar 23, 2009 3:11 am
by Captain
Turns out I'm not a mornan after all. Damn firewire cable was defective.

Re: Panasonic's got me bitter and mad

Posted: Mon Mar 23, 2009 1:44 pm
by Scourge
That should have been the first thing you checked. Start with the simple, then work your way out to blaming MS and Panasonic.

Re: Panasonic's got me bitter and mad

Posted: Tue Mar 24, 2009 5:14 pm
by Dark Metal
Oh, I fixed the poll question. And I made it so anyone that's voted can change their vote to better reflect the new question.

Re: Panasonic's got me bitter and mad

Posted: Tue Mar 24, 2009 7:35 pm
by Captain
That would mean there are 9 morons on this forum named Mazda.

Re: Panasonic's got me bitter and mad

Posted: Wed Mar 25, 2009 2:36 pm
by Dark Metal
You posted the question sparky, I only fixed it. Nice to see people adjusting their votes accordingly tho.

Re: Panasonic's got me bitter and mad

Posted: Wed Mar 25, 2009 4:49 pm
by Captain
Although the cable was broken, it's the 4-pin Firewire plug on the camera itself that seems a bit out of order. The cable needs to be held in at an angle for it to work.

Re: Panasonic's got me bitter and mad

Posted: Thu Mar 26, 2009 10:30 pm
by Doombrain
make your mind up

Re: Panasonic's got me bitter and mad

Posted: Fri Mar 27, 2009 12:57 am
by Captain
Final answer.

Re: Panasonic's got me bitter and mad

Posted: Sat Mar 28, 2009 6:03 pm
by +JuggerNaut+
that's a pole.