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Steam
Posted: Sat Mar 01, 2014 12:16 am
by SoM
been a long time user
steam won't load, my credentials are not valid, user does not exist
uninstalled steam, made a new account, new name/pass/email, and on my new account i have my old account preferences that i can't login WTF?
Re: Steam
Posted: Sat Mar 01, 2014 4:25 am
by obsidian
Even if the Steam client on your computer fucked up really badly, you should still be able to log in from your web browser. If you forgot the password, try the "forgot password" link.
https://store.steampowered.com/login/
If that works, great. Uninstall Steam, clear any program cache stuff that might be attributed to Steam, reinstall.
If that doesn't work, you'll have to contact Steam support as your account is FUBAR'ed and you'll have to work it out with them to get things reset.
Re: Steam
Posted: Sat Mar 01, 2014 4:40 am
by SoM
i didn't forget the password. the steam client just wouldn't open, but why would my new account have shit on my previous account ?
Re: Steam
Posted: Sat Mar 01, 2014 11:35 pm
by obsidian
Can you log in with your browser? Yes or no. I'm trying to determine if your account is messed up or just your client. If the latter, uninstall, remove anything Steam related in ProgramData, etc. and reinstall.
You asking me why things are broken for you will just net the answer, "how the fuck would I know?"
Re: Steam
Posted: Sat Mar 01, 2014 11:57 pm
by SoM
browser login yes (new acc) old acc no, client uninstalled, wouldn't open at all, only game i had installed was team fortress 2