PC - Doesn't start sometimes - black screen

KingManULTRA
Posts: 572
Joined: Sun Feb 27, 2005 9:04 pm

PC - Doesn't start sometimes - black screen

Post by KingManULTRA »

Since a few days ago, whenever I start my PC the first time, I get as far as the Windows XP loading screen and then the screen goes black (even though the PC is still on). Nothing happens. This is only fixed by restarting multiple times and going past a "windows didn't start correctly screen, boot in safe mode, normal mode etc.?"

Why is this happening?
+JuggerNaut+
Posts: 22175
Joined: Sun Oct 14, 2001 7:00 am

Post by +JuggerNaut+ »

have you booted into safe mode yet? if not, do so, and then check your event viewer for the error logs. run your UPDATED virus/spyware apps (please say you have them), then try another reboot normally.
AesopFable
Posts: 9
Joined: Fri May 27, 2005 2:41 am

Post by AesopFable »

Also, when you start into Safe Mode on Windows XP, it will ask if you want to use a System Restore point. I'd reccomend using that, it's honestly one of the few XP features I like.
Tormentius
Posts: 4108
Joined: Sat Dec 14, 2002 8:00 am

Post by Tormentius »

AesopFable wrote:Also, when you start into Safe Mode on Windows XP, it will ask if you want to use a System Restore point. I'd reccomend using that, it's honestly one of the few XP features I like.
No, it won't. Restoring to an earlier point in time is most likely not required in this case and isn't something XP just does on its own.
KingManULTRA
Posts: 572
Joined: Sun Feb 27, 2005 9:04 pm

Post by KingManULTRA »

I have the following errors in Event Viewer - System

Error: DCOM
DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service netman with arguments "" in order to run the server:

A couple of minutes later

Error: Service Control Manager
The Computer Browser service depends on the Server service which failed to start because of the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

and

Error: Service Control Manager
The Windows Service Pack Installer update service service depends on the Security Accounts Manager service which failed to start because of the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.


I doubt this is the problem though, because I've had these errors for a month and my issues with the black screen only started a few days ago. Also, I use a lot of antispyware stuff (Ad-Aware 6 SE Personal, Spybot S&D, HijackThis, Trojan Remover, CWShredder).
AesopFable
Posts: 9
Joined: Fri May 27, 2005 2:41 am

Post by AesopFable »

Tormentius wrote:
AesopFable wrote:Also, when you start into Safe Mode on Windows XP, it will ask if you want to use a System Restore point. I'd reccomend using that, it's honestly one of the few XP features I like.
No, it won't. Restoring to an earlier point in time is most likely not required in this case and isn't something XP just does on its own.
Hmm. Well, it's what we usually reccomend to Windows XP customers. It does require some thought after that point but is still rediculously easy.
+JuggerNaut+
Posts: 22175
Joined: Sun Oct 14, 2001 7:00 am

Post by +JuggerNaut+ »

KingManULTRA wrote:I have the following errors in Event Viewer - System

Error: DCOM
DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service netman with arguments "" in order to run the server:

A couple of minutes later

Error: Service Control Manager
The Computer Browser service depends on the Server service which failed to start because of the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

and

Error: Service Control Manager
The Windows Service Pack Installer update service service depends on the Security Accounts Manager service which failed to start because of the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.


I doubt this is the problem though, because I've had these errors for a month and my issues with the black screen only started a few days ago. Also, I use a lot of antispyware stuff (Ad-Aware 6 SE Personal, Spybot S&D, HijackThis, Trojan Remover, CWShredder).

i don't see anything about an antivirus.
YourGrandpa
Posts: 10074
Joined: Mon Apr 17, 2000 7:00 am

Post by YourGrandpa »

This is a hardware issue.


I'm going to say it's your PSU.
KingManULTRA
Posts: 572
Joined: Sun Feb 27, 2005 9:04 pm

Post by KingManULTRA »

+JuggerNaut+ wrote:
i don't see anything about an antivirus.
I just ran AVG Anti-Virus and it didn't find anything.
YourGrandpa wrote:This is a hardware issue.

I'm going to say it's your PSU.
But why does it boot up fine half the time is what I'm wondering. Not that I'm denying the PSU is to blame, I already replaced my Antek power supply that came with the case a while ago with a new Thermaltake Purepower. Is there any way to know for sure?
YourGrandpa
Posts: 10074
Joined: Mon Apr 17, 2000 7:00 am

Post by YourGrandpa »

When PSU's go, they don't always go right away. The only way to tell for a fact is to use a voltage tester and test all of the outputs on the plug that feeds your motherboard.

I had a problem just like this with a brand new, fresh out of the box PSU.

GL..
+JuggerNaut+
Posts: 22175
Joined: Sun Oct 14, 2001 7:00 am

Post by +JuggerNaut+ »

YourGrandpa wrote:This is a hardware issue.


I'm going to say it's your PSU.
might be, but intermittent "black screens" don't always point to JUST hardware issues.
AmIdYfReAk
Posts: 6926
Joined: Thu Feb 10, 2000 8:00 am

Post by AmIdYfReAk »

indeed, one of my spares has a funny 17' CRT connected to it, it will turn its self off then on, or it will turn on and display nothing, then all of a sudden Click in..

its quite funny when one of my friends are playing a game and it decides to click off for a few seconds.
KingManULTRA
Posts: 572
Joined: Sun Feb 27, 2005 9:04 pm

Post by KingManULTRA »

Today I had to restart my PC 10 times for it to work *sigh*

Safe Mode: Occassionally works, usually the PC shuts itself off completely before getting to the Desktop

Normal Mode: Hardly every works, PC goes from Windows XP loading screen to a blank screen and stays there, PC doesn't shut itself off though

Once it's own it's own though. Getting a new powersupply right now...
YourGrandpa
Posts: 10074
Joined: Mon Apr 17, 2000 7:00 am

Post by YourGrandpa »

Is it fixed or what?
+JuggerNaut+
Posts: 22175
Joined: Sun Oct 14, 2001 7:00 am

Post by +JuggerNaut+ »

exactly. sometimes i wonder why we bother.
YourGrandpa
Posts: 10074
Joined: Mon Apr 17, 2000 7:00 am

Post by YourGrandpa »

Seriously, an outcome would be nice.
+JuggerNaut+
Posts: 22175
Joined: Sun Oct 14, 2001 7:00 am

Post by +JuggerNaut+ »

YourGrandpa wrote:Seriously, an outcome would be nice.
hey, i wasn't joking.

crumpet?
YourGrandpa
Posts: 10074
Joined: Mon Apr 17, 2000 7:00 am

Post by YourGrandpa »

Neither was I.
+JuggerNaut+
Posts: 22175
Joined: Sun Oct 14, 2001 7:00 am

Post by +JuggerNaut+ »

so no crumpet? :(
YourGrandpa
Posts: 10074
Joined: Mon Apr 17, 2000 7:00 am

Post by YourGrandpa »

No..
KingManULTRA
Posts: 572
Joined: Sun Feb 27, 2005 9:04 pm

Post by KingManULTRA »

Sorry for not replying (it was a busy week) but the problem seems to be gone now (new power supply). Thanks for the help fellows.
YourGrandpa
Posts: 10074
Joined: Mon Apr 17, 2000 7:00 am

Post by YourGrandpa »

Hey there's the reply.... :icon14:

Glad it helped.
KingManULTRA
Posts: 572
Joined: Sun Feb 27, 2005 9:04 pm

Post by KingManULTRA »

Awww :icon23: It worked fine a short while and now the problem is back with a vengeance. New power supply, virus/spyware free PC. What to do what to do :<

EDIT: Is there perhaps any setting in Windows XP that causes the PC to automatically restart or shut down if errors are detected or something? What about VPU recovery on the graphics card (ATI Radeon)?
+JuggerNaut+
Posts: 22175
Joined: Sun Oct 14, 2001 7:00 am

Post by +JuggerNaut+ »

possible short on your mobo
KingManULTRA
Posts: 572
Joined: Sun Feb 27, 2005 9:04 pm

Post by KingManULTRA »

+JuggerNaut+ wrote:possible short on your mobo
Holy smokes! That can't be good. What am I gonna do?
Locked