The average result was 300-350 Kbps down and 100-120 Kbps up. I downloaded a few files around the net at about 35-45 KBps, so all the numbers were consistent. My father told me that he had a decent plan, so this seemed odd to me. I went to Charter's website to check his plan and see just what it was. It was hard to find, but it was there, and it said he had a "384K/128K internet speed". Well, what kind of "K"? Bytes or bits? There's a slight difference... :icon27:
The number 384 seemed familiar to me, and then I remembered why. Earlier I had stumbled across the page on their site that lists different High-Speed Internet plans, with 3 Mbps being the lowest advertised. Well sure enough, 3Mb = 3,072 Kb, which divided by 8 = 384 KB! So I guess Charter is saying my father's got a 3 Mbps plan. But the speed tests I did say he's getting, at max, 384 Kbps, not KBps... :icon6:
Whatever. I wanted to call to be sure, and when I did, I was told that he was getting charged for a 5 Mbps plan, and has been since last October. That's 13x more than what he's actually getting. Now, I know when they say he's getting 5 megs, they mean up to 5 megs, but this is ridiculous!
Someone please tell me I'm just doing my math wrong and call me an idiot now before I convince my dad that I'm right and then march into the local Charter office and make an ass of myself...
