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norton internet security 2006 HELP!
Posted: Thu Feb 08, 2007 6:02 pm
by Tsakali_
a friend of mine just got a new compaq and he tried to remove norton from it...the result was a computer that could not browse the internet.
the norton installation is all fucked and I do't know how to help... is there any tools I can use to clean this fucker up? If nothing more, just to uninstall norton at this point, and get back control of ie7, whe I try to remove it it's askng for a norton int. sec. center administrator account login
Posted: Thu Feb 08, 2007 6:08 pm
by AmIdYfReAk
did he get a Recovery CD with the computer?
the quickest and easyest way to get it done would be to "restore" windows on the machine..
if that dosent work/dont have the dick, call HP and get them to send you the CD and Walk you through fixing the situation.
you DO get free tech with the purchase of there computers, ya know?
Re: norton internet security 2006 HELP!
Posted: Thu Feb 08, 2007 6:29 pm
by +JuggerNaut+
Tsakali_ wrote:a friend of mine just got a new compaq and he tried to remove norton from it...the result was a computer that could not browse the internet.
the norton installation is all fucked and I do't know how to help... is there any tools I can use to clean this fucker up? If nothing more, just to uninstall norton at this point, and get back control of ie7, whe I try to remove it it's askng for a norton int. sec. center administrator account login
are you under an admin acct?
Posted: Thu Feb 08, 2007 7:49 pm
by obsidian
AmIdYfReAk wrote:did he get a Recovery CD with the computer?
Compaq desktops usually come with the recovery on a separate partition on the hard drive. First thing you should do is back up the recovery partition onto CD/DVD (there should be a utility in the start menu somewhere). Then restore either from disc or the hard drive.
Posted: Thu Feb 08, 2007 8:50 pm
by dzjepp
this is not uncommon with norton... symantec even released a separate uninstaller tool to clean out their software from peoples machines, what a pos
Posted: Thu Feb 08, 2007 8:51 pm
by dzjepp
Posted: Thu Feb 08, 2007 9:57 pm
by Tsakali_
dzjepp wrote:http://fileforum.betanews.com/detail/Norton_Removal_Tool_for_Windows_2000XPVista/1169144666/1
woot! that'll do it...and yeah fuck norton
Re: norton internet security 2006 HELP!
Posted: Thu Feb 08, 2007 9:58 pm
by Tsakali_
+JuggerNaut+ wrote:Tsakali_ wrote:a friend of mine just got a new compaq and he tried to remove norton from it...the result was a computer that could not browse the internet.
the norton installation is all fucked and I do't know how to help... is there any tools I can use to clean this fucker up? If nothing more, just to uninstall norton at this point, and get back control of ie7, whe I try to remove it it's askng for a norton int. sec. center administrator account login
are you under an admin acct?
that's not the issue, the issue is within norton center which doesn't want to load, nor uninstall itself, so basically it fucks you and good luck!