Windows XP suddenly stopped recognizing USB 2.0 ports

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tnf
Posts: 13010
Joined: Tue Mar 13, 2001 8:00 am

Windows XP suddenly stopped recognizing USB 2.0 ports

Post by tnf »

Literally out of the blue this happens - I hook up my camera to the computer to download the pics, and it gives me a message saying the device would perform better plugged into a USB 2.0 port...problem is, it was. This computer has never given my any problems like this, so I wasn't even sure where to begin. Now every device plugged into a USB port - regardless of which one, performs like it is USB 1.0 - external hard drives, whatever. Painstakingly slow transfers when you have an 8.0 GB memory card you are dumping onto the drive.

Can anyone tell me how, exactly, I can verify that a port is recognized as a USB 2.0 port or how to verify that it is performing as a USB 2.0 port?
obsidian
Posts: 10970
Joined: Mon Feb 04, 2002 8:00 am

Re: Windows XP suddenly stopped recognizing USB 2.0 ports

Post by obsidian »

Check to make sure your USB device drivers/chipset drivers are working in control panel. Check your BIOS settings, there may be one to enable USB 2.0
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GONNAFISTYA
Posts: 13369
Joined: Sun Jan 23, 2005 8:20 pm

Re: Windows XP suddenly stopped recognizing USB 2.0 ports

Post by GONNAFISTYA »

I recently fixed this problem on a friend's computer by simply going into the Device Manager, selecting the USB listing (which had a yellow question mark) and right-click -> Scan For Hardware Changes and installed the drivers "from the internet" (just choose the default setting for driver search).

I went through the trouble of searching the web (and Dell's site) for drivers and it turned out that the easiest method (Device Manager) was the one that worked.
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