my internet seems sick

Locked
Grandpa Stu
Posts: 2362
Joined: Wed Nov 01, 2000 8:00 am

my internet seems sick

Post by Grandpa Stu »

so for the past few days my internet connectivity has been balls up. at times it gets dog slow. last night i was actually downloading a file at 3xx bytes/s. this problem started gradually but seems to be getting worser as time goes on.

i have a few ideas of what might be causing this. we just intalled a homeplug network in my house so that could be the culprit but i'm not about to go rip that out just yet. first i wanna do a bit more troubleshooting.

firstly does anyone know of a good and accurate bandwidth tester? isn't there also a program that traces your connectivity route to servers so you can see if you're getting routed through a slowdown area?
then, are there any cmds i might try in msprompt to flush my current settings and obtain new ones in case something may have got fooked?

right now it seems as if i would be better off on a 56k dialup.

tia.
User avatar
Foo
Posts: 13840
Joined: Thu Aug 03, 2000 7:00 am
Location: New Zealand

Post by Foo »

Check what's using your connection currently (with your firewall) to ensure you dont have something uploading information.

If you're on a router, check the connections to see if any PCs are constantly transmitting (virus or unclosed P2P)

You can tracert (cmd prompt) to servers to check for slow hops.

Give those 3 a go and if still no dice more advanced stuff might be needed.
"Maybe you have some bird ideas. Maybe that’s the best you can do."
― Terry A. Davis
+JuggerNaut+
Posts: 22175
Joined: Sun Oct 14, 2001 7:00 am

Re: my internet seems sick

Post by +JuggerNaut+ »

Grandpa Stu wrote:so for the past few days my internet connectivity has been balls up. at times it gets dog slow. last night i was actually downloading a file at 3xx bytes/s. this problem started gradually but seems to be getting worser as time goes on.

i have a few ideas of what might be causing this. we just intalled a homeplug network in my house so that could be the culprit but i'm not about to go rip that out just yet. first i wanna do a bit more troubleshooting.

firstly does anyone know of a good and accurate bandwidth tester? isn't there also a program that traces your connectivity route to servers so you can see if you're getting routed through a slowdown area?
then, are there any cmds i might try in msprompt to flush my current settings and obtain new ones in case something may have got fooked?

right now it seems as if i would be better off on a 56k dialup.

tia.
"ripping out" the homeplug network would be the first thing i'd be doing, but do some comarison speed runs at dslreports
Grandpa Stu
Posts: 2362
Joined: Wed Nov 01, 2000 8:00 am

Post by Grandpa Stu »

how do i get the ip of websites so i can do a tracert?
User avatar
Foo
Posts: 13840
Joined: Thu Aug 03, 2000 7:00 am
Location: New Zealand

Post by Foo »

just do tracert google.com
"Maybe you have some bird ideas. Maybe that’s the best you can do."
― Terry A. Davis
Grandpa Stu
Posts: 2362
Joined: Wed Nov 01, 2000 8:00 am

asdfasdf

Post by Grandpa Stu »

k so looking at the speed test from dslreports, something is obviously fucked...

Your download speed : 84 kbps or 10.5 KB/sec.
Your upload speed : 356 kbps or 44.5 KB/sec.

i'm going to pull out my laptop tomorrow if i have time and plug it straight into the modem to see if it's on my end or something fucked up with comcast.

looking through the firewall logs nothing seems abnormal. tracerts aren't really telling me anything worthwhile either as i dont seem to see any troublesome hops.
+JuggerNaut+
Posts: 22175
Joined: Sun Oct 14, 2001 7:00 am

Post by +JuggerNaut+ »

it's raining there, isn't it
Grandpa Stu
Posts: 2362
Joined: Wed Nov 01, 2000 8:00 am

meh

Post by Grandpa Stu »

the only place it's raining is in my soul for i cant download porn :tear:

it's actually been dry all day here for a change. will probably dump rain like a shitstorm tomorrow though knowing oregon.
+JuggerNaut+
Posts: 22175
Joined: Sun Oct 14, 2001 7:00 am

Post by +JuggerNaut+ »

hehe, most likely. yer, plug straight into your modem tomorrow and hit dslreports again. let us know what you find out.
Grandpa Stu
Posts: 2362
Joined: Wed Nov 01, 2000 8:00 am

fuck fuck fuck

Post by Grandpa Stu »

ok so it occured to me the other night that my moms computer hadnt been scanned for spyware for months and months. so i went and cleaned it up and that seems to aleviate the bogged down speeds somewhat. however, it appears my down speed is still being halted at around 80KB/s. this doesnt make sense seeing as we're currently paying for a 6mbit down connection.

so i went to go plug my laptop directly into the modem but for whatever strange reason it wont give me internet connectivity. i get a warning saying "limited or no internet connectivity." but if i plug the modem back into the router i'm able to hook up to the internet just fine.

so i'm extremely fucking frustrated at the moment because i cant seem to connect directly to the modem and see if this down issue is something on my side or something my ISP has fucked up on. any suggestions?
+JuggerNaut+
Posts: 22175
Joined: Sun Oct 14, 2001 7:00 am

Post by +JuggerNaut+ »

try:

start>run, type "cmd" type "ipconfig /release", once released, type "ipconfig /renew" when laptop is plugged into the modem.
Grandpa Stu
Posts: 2362
Joined: Wed Nov 01, 2000 8:00 am

no beans

Post by Grandpa Stu »

"An error occurred while renewing interface Local Area Connection : unable to contact your DHCP server. Request has timed out."

what now?

i don't believe i have a static IP because my router is set to obtain an IP automatically.
+JuggerNaut+
Posts: 22175
Joined: Sun Oct 14, 2001 7:00 am

Post by +JuggerNaut+ »

reboot your modem , then do the same steps as above. make sure the modem is totally done rebooting. prolly around a minute.
Grandpa Stu
Posts: 2362
Joined: Wed Nov 01, 2000 8:00 am

asd

Post by Grandpa Stu »

cant reboot the modem. it's got a fucking battery in it that i can't get to. it's a special modem that allows us to have a digital phone service along with our cable tv and internet.
+JuggerNaut+
Posts: 22175
Joined: Sun Oct 14, 2001 7:00 am

Post by +JuggerNaut+ »

now that i think about it, those speeds from dslreports are obtained between your WAN ip address and their server(s). i might be wrong, but take a look how they're performing those tests.
Grandpa Stu
Posts: 2362
Joined: Wed Nov 01, 2000 8:00 am

aarrgghhhhhh

Post by Grandpa Stu »

i looked around on their website and i cant really find anything that talks about how the test actually works.
+JuggerNaut+
Posts: 22175
Joined: Sun Oct 14, 2001 7:00 am

Post by +JuggerNaut+ »

i'll take a look-see when i get home, dude.
+JuggerNaut+
Posts: 22175
Joined: Sun Oct 14, 2001 7:00 am

Post by +JuggerNaut+ »

from what i can tell, that's exactly what it does. just tests speed over the 'net. do this:

setup an ftp server on one box, and download a file from each of the other boxes. that's a great way to test your throughput on your lan.
Grandpa Stu
Posts: 2362
Joined: Wed Nov 01, 2000 8:00 am

okie dokies

Post by Grandpa Stu »

well file transfer over my network is super fast. mp3s are instant and when transfering large quantities of data it all goes purdy quick.

so it seems that it's my actual internet connection then huh?
+JuggerNaut+
Posts: 22175
Joined: Sun Oct 14, 2001 7:00 am

Post by +JuggerNaut+ »

sure does sir. time for a phone call. maybe have a couple of those reports handy from different sources, not just dsl reports.
Locked