BFG cards

Post by **Scourge** » Sun Feb 04, 2007 8:30 pm

What is the chance of getting one replaced if you don't have the receipt or box anymore?

Post by **+JuggerNaut+** » Sun Feb 04, 2007 8:32 pm

what kinda nerd doesn't keep the box?

Post by **Scourge** » Sun Feb 04, 2007 8:33 pm

One who thought the card would outlive it's usefulness.

Post by **Foo** » Sun Feb 04, 2007 8:34 pm

Depends how persistent you are and how long ago the card itself was manufactured. If you hound them and give them the card serial info, they should be able to trace the date the card was manufactured, and if that falls inside the warranty period you're in luck.

Of course, you'd have to hound them enough to have them bother to look it up. And depending on how old the card model is and how well it sold will determine how long before purchase your card was manufactured.

I guess this is all obvious. I dunno. Depends how much you care I s'pose.

Post by **Foo** » Sun Feb 04, 2007 8:35 pm

Oh hey and don't forget that if you bought the card using your credit/debit card e.g. Online, then you can have a transaction receipt re-issued via them to prove you bought the item and when.

Post by **Scourge** » Sun Feb 04, 2007 8:37 pm

Well, it's a Geforce FX5500oc bought around 2 years ago. I did register it on their site on the day of purchase. Not the best card in the world but one I could hand down to someone less fortunate.

Post by **Foo** » Sun Feb 04, 2007 8:38 pm

Eh, if you're registered then you're sorted, I think.

Post by **+JuggerNaut+** » Sun Feb 04, 2007 8:41 pm

Scourge wrote:I did register it on their site on the day of purchase.

:icon3:

Post by **Scourge** » Sun Feb 04, 2007 9:01 pm

Good deal. Thanks.

Post by **dzjepp** » Sun Feb 04, 2007 9:28 pm

bfg has excellent warranty no? check their site for rma information, that should sort you out. usually you don't need to send out receipts/box for rma's

Post by **FragaGeddon** » Sun Feb 04, 2007 10:07 pm

BFG cards have a lifetime warranty. Well that's what it says on my box anyways.

Post by **Scourge** » Sun Feb 04, 2007 10:10 pm

I'll just have to call their tech support during business hours. That'll be a neat trick.

Post by **YourGrandpa** » Tue Feb 06, 2007 5:55 pm

Scourge wrote:I'll just have to call their tech support during business hours. That'll be a neat trick.

I've returned two cards with no problems. All they ask you to do if you don't have a receipt or a box, is to take a pic of the front and back of the card, then email it to their tech support. I just recently did this. I also gave them my CC info and they sent me a new card. When I send back the bad video card, they'll credit the money back to the CC. I did this on 1-31-07 and had my new card 2-5-07. They have a three bussiness day turn-around.

BTW, their tech support is open 24hrs.